What is a grievance?

A grievance is when there is a difference between a resident(s) and the Employer, or PAR-BC and the Employer concerning the interpretation, application or operation of the Collective Agreement or if there is a violation of the Collective Agreement.

If this occurs, then the Grievance procedure as outlined in Article 3 of the Collective Agreement is persued.

Should you wish to pursue a grievance, or notify PAR-BC of a Collective Agreement violation, please complete this form.

 

Grievance Procedure

The resident will continue to preform his/her duties until the grievance is settled.

PAR-BC will look into the complaint prior to contacting the Health Authority for the hospital/facility in which the violation has occured to ensure that a speedy resolution can be pursued.

All correspondence will be copied and sent to HEABC

 

After notifying PAR-BC the resolution mechanism is as follows:

 

Stage One

Within 14 calendar days of the occurrence, or 14 calendar days of the resident becoming aware of the matter, PAR-BC will write the Employer regarding the grievance. A meeting with the Employer and PAR-BC will then happen within 21 calendar days following the written notice. A written reply will be provided to PAR-BC.

If a settlement is NOT reached then…

 

Stage Two

Within 21 calendar days of the written reply from stage 1, PAR-BC will again submit the written grievance to the employer. The matter will be discussed between PAR-BC and the Employer.

If after Stage 2 a settlement is still not reached the process moves to arbitration.

 

Arbitration

When disputes cannot be settled through the grievance process they are submitted to an arbitrator, which is a neutral thrid party, for a final and binding decision. For more information review Article 4 of the current Collective Agreement.